1) If you receive an e-mail message with an attached file, be sure to write down or remember the filename (such as, "committee meeting notes.doc", "photos.zip", "babypix.mim" or "my picture.jpg").
2) Click on the Download Now button. Click on Yes, if the computer asks whether you trust the person who is sending you the attachment.
3) Wait a few moments for the file to be downloaded (transferred) to your computer.
4) If a picture doesn't appear right away on the screen, then do the following:
1) Minimize the AOL window by clicking on the Minimize button at the upper right-hand corner of the screen (the left button: )
2) Click on the Start button with the right mouse button, then click on Explore.
3) Scroll down and double-click on the lowermost America Online X folder (where X represents your version number, such as 4.0, 5.0, or 6.0).
4) Scroll down and double-click on the download sub-folder.
5) Find the file that you just downloaded. It should have a ".doc", ".zip", ".mim", or ".jpg" extension at the end of the filename (for example, "my pictures.zip," "baby.mim" or "my dog.jpg").
6) Double-click on the icon for the file you just downloaded. If it is a ".doc" file, then Microsoft Word should automatically start and a Word document should appear on the screen. If it is a ".jpg" file, then it is a picture file and a picture should appear on the screen in a few seconds. If it is a ".zip" or ".mim" file, then it may be a picture or a group of pictures that have been combined into one file and compressed to save download time (see step 7 below).
Note: If nothing happens when you double-click on the file, or if a window pops up in the middle of the screen asking you which program to use to open the file, then your computer is not properly configured to handle ".zip," ".mim," ".jpg" or whatever format the file is. You may need to install a "Zip" or compression/decompression program like WinZip, Zip Magic or QuickView Plus to decompress this file. (America Online 6.0 has a Zip program built-in to it.) Ask your computer consultant to install a program that can handle these types of files if you aren't sure how to do this.
[7) If you have WinZip installed on your computer, click on "I agree" to the legalese on the WinZip Registration screen. If you don't have WinZip and want it, click on this link.
8) Click and drag each of the files you see in the WinZip window to the partially-covered Windows Explorer window underneath.
9) Click anywhere on any exposed part of the Windows Explorer window to bring it to the foreground. Double-click on each file to open and view the pictures. (If the computer says that the file cannot be opened, then it may not be a picture file or your computer may not be properly configured to open this type of file.)]
5) To print the picture, click on File, then on Print. Depending on which program the computer uses to open the picture, the picture may or may not print out on a single sheet of paper. (See our instructions for Adobe PhotoDeluxe or Paint Shop Pro for a better way to open and edit graphic files.)