My computer won't turn off. How can I turn it OFF?:

There are a number of ways to turn OFF a computer that will not shut down properly (by clicking on the Start button, then on Shutdown, then on OK):

1) Most newer computers will turn OFF if you push and hold the Power button in for 4 seconds or longer.

2) Some desktop models have rocker Power switches (the kind that rock on and off) on the back. Push the switch down or up, then wait 30 seconds and turn it back ON.

3) If you have a Surge Protector or Power Strip, you can turn OFF the power using the Power switch on the strip.

4) You can also just unplug the (usually) black power cord that goes into the back of the computer, then wait 30 seconds, then plug it back in again.